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When you subscribe to the s.Oliver newsletter you'll always be kept up-to-date on the latest trends and more. Click here to subscribe to the newsletter You will then receive an e-mail, which you need to confirm. When you confirm this e-mail by clicking on the link provided, we can ensure that you have registered personally and that your e-mail has not been misused. By registering for the newsletter you agree to accept our Data protection guidelines . Back to category Read more...

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How can I register for the MY ACCOUNT service?

It is only possible to register in the course of placing an order. When you click the checkout button during the ordering process you can then register under the section "I am a new customer". What if you're already registered but can't log in? Your login details consist of your e-mail address and the password you chose yourself. If you don't know your password any more, please click "Have you forgotten your password?" You will then receive an e-mail with your new password. If you haven't... Read more...

I can’t log in to my customer account

If you don't know your password any more, please click "Have you forgotten your password?" You will then receive an e-mail with your new password. If the e-mail address that's registered to your account is wrong, please contact our Customer Service team. We will then take care of everything else for you. Back to category Read more...

How can I change the information in my customer account?

Once you've logged in, go to the menu item "PERSONAL DATA". You can change your address, e-mail address and telephone number here. For security reasons, it is not possible to change your first name, surname or date of birth. If you have changed your name, please contact our Customer Service team. Are you unable to log in? See I can't log in to my customer account Or contact our Customer Service team. Back to category Read more...

I want to delete my customer account

In order to delete all your data correctly, it's not possible for you to delete your account yourself, for reasons of security. Please contact our Customer Service team to have your account deleted.

I’m not receiving the s.Oliver newsletter any more

Have you checked in your spam folder? It's possible that our newsletter ended up there by mistake. To stop this happening, please add our sender e-mail address newsletter@soliver.com to your e-mail address book. If you don't find any errors of this kind, please contact our Customer Service team. We will then take care of everything else for you. Back to category Read more...

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