All of the items you returned will be carefully checked and repackaged. If a problem occurs while the item is being processed, or there is need for further clarification, this will be handled separately.

It is therefore possible that an item was not listed on your confirmation of return. You'll receive a separate confirmation of return for this item. If you still haven't received any information about the whereabouts of this item after 5 working days, please contact our Customer Service team. We will take care of everything else for you.

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